water/sewer
water/sewer services
Utility Billing and Payment Policies
The following information is provided to help you understand the City’s water/sewer billing and payment procedures.
Please read the information carefully and don’t hesitate to ask our city staff for clarification if you have any questions.
The City of Fairfield utility bills are mailed by the 5th of every month.
- The minimum billing for residential water is $39; this includes usage from 0 – 10,000 gallons. The billing increases at $.50 per 1000 gallons used for all usage over 10,000 gallons.
- Minimum billing for residential sewer is $44.00 per month.
- The minimum billing for commercial water is $39; this includes usage from 0 – 8,000 gallons. The billing increases at $2.50 per 1000 gallons used for all usage over 8,000 gallons.
- Minimum billing for commercial sewer is $47.00 per month.
Unfortunately, the city cannot accept responsibility for late or non-delivery of utility bills by the Post Office. If you have not received your bill by the 15th of the month, please contact our office at (208) 764-2333 to check your account status.
Utility bills are past due if not paid by 12:30 pm on the 5th day of the following month, including when the 5th falls on a holiday or weekend.
City service will be disconnected 20 days after the bill is past due. If the 20th day falls on a weekend or a holiday, disconnection will be the following business day. A $20.00 shut off-reconnect charge will be added to the delinquent amount due. The City of Fairfield has a payment drop-box available located at 407 Soldier Road. Payments left in the City drop-box are collected at 7:30 am every morning, Monday – Friday.
IMPORTANT NOTICE FOR LAST DAY UTILITY PAYMENTS: If you are making a payment on or near the deadline, we recommend you deliver your payment to the City Hall and wait for a receipt. This is your proof that the payment was received by the City prior to the deadline. If you use your bill pay through your bank please keep in mind it may take up to 7-10 days for the City to receive the payment. For further information we encourage you to contact us at (208) 764-2333.
Payments can be made by calling (208) 764-2333 or online by clicking the PAY NOW button below.